CONTACT

Contactez-nous

Une question sur Buska ? Besoin d'aide pour démarrer ? Nous répondons généralement sous 24 heures.

Questions commerciales

Tarifs, plans, besoins entreprise

Support technique

Intégrations, API, webhooks

Partenariats

Affiliés, revendeurs, co-marketing

Frequently asked questions about contacting Buska

How can I contact the Buska team?
There are 3 ways to contact Buska: fill out the contact form on this page (response within 24 hours), email support@buska.io directly (response within 12 hours business days), or book a 15-minute demo call with Tristan, the founder, via app.lemcal.com/@tberguer/buska. For urgent technical issues on a paid plan, use the in-app chat in app.buska.io for priority response.
What is the typical response time?
Buska responds to contact form submissions within 24 hours business days (Monday to Friday, 9 AM to 6 PM CET). Email inquiries to support@buska.io receive a response within 12 hours business days. Paying customers on Growth ($99/mo) and Scale ($249/mo) plans get priority chat support with response times under 4 hours.
Does Buska offer demos?
Yes. Book a 15-minute discovery call with Tristan, the Buska founder, via app.lemcal.com/@tberguer/buska. The demo covers: your specific use case, keyword setup, platform selection, CRM integration, and pricing. We never run canned pitch decks, just a tailored walkthrough of how Buska would work for your B2B team.
What questions does Buska sales answer?
Buska sales handles questions about pricing (Starter $49/mo, Growth $99/mo, Scale $249/mo, Agency custom), plan recommendations (which fits your team size), enterprise needs (multi-org, SAML SSO, DPA), annual discounts (typically 15 to 20% off), non-profit pricing, and partner program access.
How does Buska handle technical support?
Technical support covers integrations (HubSpot, Salesforce, Pipedrive, Lemlist, Instantly, Slack, Discord, Teams, webhook), API questions (rate limits, authentication, payload schema), debugging (lead delivery issues, missing signals, score anomalies). Support engineers respond directly without a Tier 1 gatekeeper.
Is Buska open to partnerships?
Yes. Buska runs an affiliate program with 30% recurring commission for the first 12 months, available at buska.io/affiliate. We also partner with agencies, consultancies, and SaaS resellers for co-marketing, co-selling, and technical integrations. Email partners@buska.io with your proposal and we get back within 48 hours.